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Thank you for your continued support and use of LAP tools. 


Is it time to close your school year?

The closing of the old program/school year and opening of a new program/school year is a service that is provided to you without charge as a licensed user of LAP Online. EVERY agency needs to close the school year even if you are a year round school.

Prior to requesting the closure of your current program/school year you should consider the following: 

  • Leave all children in the classroom they were in at the end of the current program/school year (Children may be removed or transferred after the new program/school year is open.)
  • Run and save all child and classroom reports you wish to maintain as a permanent record.
  • Verify that all teachers, site administrators, program managers, etc have completed assessments and have ran the necessary reports.
  • Contact us to close your school year.

We will not close your program/school year until we hear from you.  NOT closing your school year creates problems with reports, historical data, and child information.

There are two methods for contacting us to schedule your year-end closing;

1) contact us by phone at (888) 808-2366

2) contact us via email by sending an email to lapsupport@kaplanco.com

Either way you choose make sure you provide us with the following:

  1.  Date to close the school year?
  2.  Do you want children archived or kept in the same classroom?
  3.  Who we should contact if there are questions and the program/school year is complete?

Closing of a program/school year takes approximately 1 hour, during that time no one from your program should be entering data. You do not need to wait until the day of closing to schedule your year-end closing, we will put you on the calendar once we hear from you.

Before beginning the new program/school year, consider using our import service to import children into next year's classrooms. 

For information on the import service or any other questions please call (888) 808-2366 between the hours of 8:00 am and 5:00 pm EST

  • If additional Archive licenses will be needed to save child records, contact the sales team at Kaplan at (336) 712-3475.
  • If additional Child licenses will be needed for the new program/school year, contact the sales team at (336) 712-3475.

 We look forward to hearing from you soon.


When does your subscription expire?

Subscriptions are annual and expire the same time every year.  You can find out the status of your subscription and license information by following these steps.

1.  Login to onlinelap.net

2.  Switch to Admin Side of the Program

3.  Select top level of organization in the toggle tree.

4.  Select Summary Tab

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